City of Columbus 911 Call Center

Status

Existing

Descripton

The 911 Call Center is responsible for the handling of all calls for Police, Fire, and Rescue service. This center is staffed by highly trained civilian employees 24 hours a day, seven days a week. The 911 Call Center for the City of Columbus utilizes CAD technology, Ali mapping, and enhanced 911. The call center also receives all cellular 911 calls in the region.

Stakeholder

City of Columbus Police Department

Functionality

Emergency Management

Interfaces To

(View Context Diagram)

City of Columbus Fire/EMS Dispatch
City of Columbus Police Vehicles
City of Columbus TERT
City of Columbus Traffic Management Center
COTA Fixed-Route Transit Management System
COTA Paratransit Management System
Franklin County EMA Emergency Operation Center (EOC)
Freight Operations Centers
Local Fire/EMS Emergency Dispatch
Local Maintenance and Construction Management
Local Medical Centers
Local Police/Sheriffs Management and Dispatch
Local Traffic Management Centers
Mid-Ohio Regional Incident and Mutual Aid Network
ODOT Buckeye Traffic Website
ODOT District Offices
ODOT Maintenance Garages
ODPS Crash Database
Private Traveler Information Systems