COTA Ticket Vending Machines - Remote Traveler Support Functionality

Subsystem Description

The Remote Traveler Support Subsystem (RTSS) provides access to traveler information at transit stations, transit stops, other fixed sites along travel routes (e.g., rest stops, merchant locations), and major trip generation locations such as special event centers, hotels, office complexes, amusement parks, and theaters. Traveler information access points include kiosks and informational displays supporting varied levels of interaction and information access. At transit stops, simple displays providing schedule information and imminent arrival signals can be provided. This basic information may be extended to include multi-modal information including traffic conditions and transit schedules along with yellow pages information to support mode and route selection at major trip generation sites. Personalized route planning and route guidance information can also be provided based on criteria supplied by the traveler. The subsystem also supports electronic payment of transit fares.  

In addition to the traveler information provisions, this subsystem also supports security and safety monitoring of public areas. This monitoring includes traveler activated silent alarms, as well as surveillance and sensor equipment. The surveillance equipment includes video (e.g. CCTV cameras) and/or audio systems. The sensor equipment includes threat sensors (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors) and object detection sensors (e.g. metal detectors).

Functional Area: Remote Transit Fare Management

Public traveler interface, such as a kiosk, that provides the capability for the traveler to use a common fare medium for transit fares, tolls, and/or parking lot charges, to calculate the amount due and identify payment problems.

Functional Area: Remote Traveler Security

Public traveler interface that provides the capability for travelers to report an emergency or activate a panic button to summon assistance in areas such as transit stops, park-and-ride areas, etc.

Functional Area: Traveler Secure Area Sensor Monitoring

Security sensors monitoring traveler-frequented areas such as transit stops, park-and-ride lots, and rest areas for environmental threats, intrusion and motion, and object detection.

Functional Area: Traveler Secure Area Surveillance

Security surveillance devices that monitor traveler-frequented areas such as transit stops and rest stops.