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Traveler Fare Management Functional Area

Description

'Traveler Fare Management' provides the capability for the traveler to access and use a common fare medium for transit fares, tolls, and/or parking lot charges using a public device at or near the point of service. It accepts a service request and means of payment, verifies eligibility, calculates the amount due, collects payment, and identifies payment problems. It may be implemented using a card reader/dispenser in a point of sale device that includes a communications interface to the financial infrastructure to support payment collection and reconciliation.

Included In

COTA Ticket Vending Machines

Functional Requirements

IDRequirement
01The public interface for travelers shall accept and process current transit passenger fare collection information.
02The public interface for travelers shall calculate a fare based on the origin and destination provided by the traveler, in conjunction with transit routing, transit fare category, and transit user history.
03The public interface for travelers shall provide an interface to a transit user traveler card in support of payment for transit fares, tolls, and/or parking lot charges. The stored credit value data from the card shall be collected and updated based on the fare or other charges, or the credit identity shall be collected.
04The public interface for travelers shall provide information to the center for financial authorization and transaction processing.
05The public interface for travelers shall provide an image of all travelers purchasing rides or services to be used for violation processing.
06The public interface for travelers shall determine the routing based on the traveler's destination and the location of the closest transit stop from which a route request is being made.
07The public interface for travelers shall create fare statistics data based upon data collected at a transit stop.
08The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities.
09The public interface for travelers shall provide an interface to a transit user payment device in support of a multimodal electronic payment system providing payment for transit fares, tolls, and/or parking lot charges.