EM01-Emergency Call-Taking and Dispatch




This service package provides basic public safety call-taking and dispatch services. It includes emergency vehicle equipment, equipment used to receive and route emergency calls, and wireless communications that enable safe and rapid deployment of appropriate resources to an emergency. Coordination between Emergency Management Subsystems supports emergency notification between agencies. Wide area wireless communications between the Emergency Management Subsystem and an Emergency Vehicle supports dispatch and provision of information to responding personnel.

Includes Elements

City of Columbus 911 Call Center
CRAA Communications Operations Center
OSHP State Highway Patrol Dispatch
Local Fire/EMS Emergency Vehicles
Franklin County EMA Emergency Operation Center (EOC)
City of Columbus Fire/EMS Emergency Vehicles
City of Columbus Police Vehicles
Local Police/Sheriffs Vehicles
Local Fire/EMS Emergency Dispatch
Local Police/Sheriffs Management and Dispatch
OSHP State Highway Patrol Vehicles
County EMA Emergency Operations Centers (EOC)
Mid-Ohio Regional Incident and Mutual Aid Network
City of Columbus Fire/EMS Dispatch