Service Patrol Management Functional Area

Description

Dispatch and communication with roadway service patrol vehicles that monitor roads to aid motorists, offering rapid response to minor incidents.

Included In

City of Columbus Traffic Management Center
City of Columbus 911 Call Center
OSHP State Highway Patrol Dispatch
Local 911 Call Centers

Functional Requirements

IDRequirement
1The center shall dispatch roadway service patrol vehicles to identified incident locations.
2The center shall store the current status of all service patrol vehicles available for dispatch and those that have been dispatched.
3The center shall share incident information collected by the service patrol with traffic, maintenance and construction, and traveler information centers for incident management, incident notification to travelers, and incident cleanup.
4The center shall track the location and status of service patrol vehicles.