COTA Website/IVR

Status

Existing

Descripton

Since 2003, advances in computer technology and the Internet have allowed COTA to provide web-based customer trip planning information. After a customer enters both origin and destination locations and trip times, a printable trip itinerary, including a map, is generated. Web-based trip planning allows the customer to specify parameters in developing itineraries, such as minimizing travel time, walking distances, or transfers. The website will also provide real-time bus locator information in the near future. www.cota.com

Stakeholder

Central Ohio Transit Authority (COTA)

Functionality

Information Service Provider

Interfaces To

(View Context Diagram)

Central Ohio Multi-Modal Traveler Information System
COTA Fixed-Route Transit Management System
COTA Paratransit Management System
County EMA Emergency Operations Centers (EOC)
Franklin County EMA Emergency Operation Center (EOC)
Media Channels
Traveler Information Device