COTA Website/IVR

Status

Existing

Description

Since 2003, advances in computer technology and the Internet have allowed COTA to provide web–based customer trip planning information. After a customer enters both origin and destination locations and trip times, a printable trip itinerary, including a map, is generated. Web–based trip planning allows the customer to specify parameters in developing itineraries, such as minimizing travel time, walking distances, or transfers. The website will also provide real–time bus locator information in the near future and can be accessed at the following: www.cota.com.

Stakeholders

StakeholderRoleRole Status
Central Ohio Transit Authority (COTA)OwnsExisting and Planned
Central Ohio Transit Authority (COTA)OwnsExisting

Physical Objects

Transportation Information Center

Functional Objects

Functional ObjectDescriptionUser Defined
TIC Connected Vehicle Traveler Info DistributionIn support of connected vehicle applications, 'TIC Connected Vehicle Traveler Info Distribution' disseminates traveler information including traffic and road conditions, incident information, maintenance and construction information, event information, transit information, parking information, and weather information. Location–specific or situation–relevant traveler information is sent to short range communications transceivers at the roadside.False
TIC Data Collection'TIC Data Collection' collects transportation–related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that support operational data sharing between centers and deliver traveler information to end–users. A broad range of data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. It also shares data with other transportation information centers.False
TIC Emergency Traveler Information'TIC Emergency Traveler Information' provides emergency information to the public, including wide–area alerts and evacuation information. It provides emergency alerts, information on evacuation zones and evacuation requirements, evacuation destinations and shelter information, available transportation modes, and traffic and road conditions at the origin, destination, and along the evacuation routes. In addition to general evacuation information, personalized information including tailored evacuation routes, service information, and estimated travel times is also provided based on traveler specified origin, destination, and route parameters. Updated information is provided throughout the evacuation and subsequent reentry as status changes and plans are adapted.False
TIC Interactive Traveler Information'TIC Interactive Traveler Information' disseminates personalized traveler information including traffic and road conditions, transit information, parking information, maintenance and construction information, multimodal information, event information, and weather information. Tailored information is provided based on the traveler's request in this interactive service.False
TIC Traveler Information Broadcast'TIC Traveler Information Broadcast' disseminates traveler information including traffic and road conditions, incident information, maintenance and construction information, event information, transit information, parking information, and weather information. The same information is broadcast to all equipped traveler interface systems and vehicles.False
TIC Traveler Telephone Information'TIC Traveler Telephone Information' services voice–based traveler requests for information that supports traveler telephone information systems like 511. It takes requests for traveler information, which could be voice–formatted traveler requests, dual–tone multi–frequency (DTMF)–based requests, or a simple traveler information request, and returns the requested traveler information in the proper format. In addition to servicing requests for traveler information, it also collects and forwards alerts and advisories to traveler telephone information systems.False
TIC Trip Planning'TIC Trip Planning' provides pre–trip and en route trip planning services for travelers. It receives origin, destination, constraints, and preferences and returns trip plan(s) that meet the supplied criteria. Trip plans may be based on current traffic and road conditions, transit schedule information, and other real–time traveler information. Candidate trip plans are multimodal and may include vehicle, transit, and alternate mode segments (e.g., rail, ferry, bicycle routes, and walkways) based on traveler preferences. It also confirms the trip plan for the traveler and supports reservations and advanced payment for portions of the trip. The trip plan includes specific routing information and instructions for each segment of the trip and may also include information and reservations for additional services (e.g., parking) along the route.False

Interfaces To

(View Context Diagram)

COTA Fixed–Route Transit Management System
COTA Paratransit Management System
County EMA Emergency Operations Centers (EOC)
Franklin County EMA Emergency Operation Center (EOC)
Media Channels
Traveler Information Devices